Support Engineer

For years, Esri BeLux has been active within the market of Geographic Information Systems (GIS) in all its possible facets, ranging from spatial analyses to imagery and remote sensing, from mapping and visualisation to real-time data collection and management, from 3D and BIM integration to IoT,… The GIS world is fascinating and challenging at the same time: GIS is a continuously evolving business in which Geo is always central to improving the business and processes of numerous governments (ranging from the EU, federal government, regional governments, provinces to municipalities), utility companies, ports, multinationals, large corporations and SMEs. It is a wonderful world where the possibilities of our solutions can be deployed across all levels of an organisation.

Are you a Leader that gets things done? Are you keen on Ownership, Responsibility, Entrepreneurship? Passionate about GIS? Then you must apply for this job with Esri BeLux.

• You manage the support requests from users.
• Building up a broad technical knowledge of the possibilities of our software and the used workflows.
• Esri BeLux has a second line support, a group of people from different disciplines, who assist the support team. In addition, you also come into contact with a wide range of ICT professionals.
• You are jointly responsible for the GIS training courses.
• You give training courses on the Esri GIS technology.
• You will be asked to collaborate in the development of new course material (syllabus, tutorials, audio-visual support, etc.).
• You provide consultancy or coaching to our customers.
• You will participate in the preparations of our Esri Days.

• You have a Master’s degree in Geography or Bioengineering and an affinity with IT (preferably GIS).
• You have strong organisational skills.
• You have strong administrative skills and a feeling for methodology.
• You have analytical thinking skills.
• You are fluent on the phone, communicative and customer-oriented.
• You are fluent in Dutch, French and English.
• Knowledge of Geographical Information Systems (GIS) is a plus but not a requirement.
• You work accurately, have excellent organisation skills, you manage your administration well and all this with respect for company procedures.
• You have a dynamic spirit and are a team player.

• A unique opportunity to develop your talents in the exciting and promising GIS world.
• Internal training, with opportunities to obtain an Esri certificate.
• A pleasant working atmosphere within a young, dynamic and strongly growing company.
• Attractive compensation package.

Does this sound like a perfect match to you? Then don’t hesitate to send in your application to jobs@esribelux.com and clarify us how you can make this job successful.