Support Engineer

• You manage the support requests from users.
• Building up a broad technical knowledge of the possibilities of our software and the used workflows.
• Esri BeLux has a second line support, a group of people from different disciplines, who assist the support team. In addition, you also come into contact with a wide range of ICT professionals.
• You are jointly responsible for the GIS training courses.
• You give training courses on the Esri GIS technology.
• You will be asked to collaborate in the development of new course material (syllabus, tutorials, audio-visual support, etc.).
• You provide consultancy or coaching to our customers.
• You will participate in the preparations of our Esri Days.

• You have a Master’s degree in Geography or Bioengineering and an affinity with IT (preferably GIS).
• You have strong organisational skills.
• You have strong administrative skills and a feeling for methodology.
• You have analytical thinking skills.
• You are fluent on the phone, communicative and customer-oriented.
• You are fluent in Dutch, French and English.
• Basic knowledge of GIS is strongly advised
• You work accurately, have excellent organisation skills, you manage your administration well and all this with respect for company procedures.
• You have a dynamic spirit and are a team player.

• A unique opportunity to develop your talents in the exciting and promising GIS world.
• Internal training, with opportunities to obtain an Esri certificate.
• A pleasant working atmosphere within a young, dynamic and strongly growing company.
• Attractive compensation package.

Does this sound like a perfect match to you? Then don’t hesitate to fill in the form or send in your application to jobs@esribelux.com and clarify us how you can make this job successful.