Operations Management

Electric utility operations management demands the best use of resources. Efficiently managing spare part locations, routing vehicles, and moving to job sites can be a challenge. Lack of optimization increases operating expenses (OPEX) and capital expenditures (CAPEX). It lengthens restoration time and response to environmental disasters. Location is key. Geographic information system (GIS) technology discovers patterns, makes connections, and uncovers relationships among materials, workers, and fleets. ArcGIS connects routing with hazards. It optimizes service center locations to better serve the business. It also reveals the best dispatch of fieldworkers.