Introducing Updated User Types for ArcGIS

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Expanding access to ArcGIS

User types are evolving to expand access to the capabilities, apps, and content your organisation needs to do their work. The updated role-based user types extend capabilities, simplify administration, and allow you to scale as your organisation’s needs grow.

Updates include:

  • Streamlined user type administration
  • Expanded capabilities that align to roles in your organisation
  • Comprehensive access to ArcGIS capabilities across multiple products on desktop, web, and mobile devices
  • Access that scales as your organisation grows

Planning for the updates

Updated user types for ArcGIS Online and ArcGIS Enterprise will be available to purchase in June 2024. The updated user types will be available in ArcGIS Online with the June 2024 update and in ArcGIS Enterprise upon upgrading to version 11.4, available November 2024. Since ArcGIS Pro can be administered through ArcGIS Enterprise and ArcGIS Online, the update will be reflected in the respective release.

All ArcGIS Online and ArcGIS Enterprise customers will benefit from these updates, including customers that license ArcGIS Pro through one of the GIS Professional user types.

Watch the webinar

Watch the recording of our recent webinar on the 2024 updates for ArcGIS User Types!

In this session, we explored the latest enhancements, including streamlined user type administration, expanded capabilities, and comprehensive access across desktop, web, and mobile platforms. Whether you’re transitioning from desktop to ArcGIS Pro or looking to understand the new user roles, this webinar provides all the essential information.

Watch now to stay informed about these crucial updates and optimise your ArcGIS experience.

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Access capabilities and insights anywhere, anytime

Streamline user type administration

Be confident that users are well-equipped with the tools needed for success. Capabilities, apps, and content that were once purchased and provisioned separately are now included in user types.

Align capabilities to team
roles

User types provide role-based access to capabilities, apps, and content that equip users with essential capabilities for interactive collaboration, mapping, and analysis.

Connect your
organisation

Whether users are in the office or working in the field, they can seamlessly navigate and update ArcGIS content across desktop, web, and mobile devices.

Scale as organisational needs grow

Easily add user types to your ArcGIS organisation. ArcGIS user types progressively expand capabilities as your needs grow. Users simply move to the next level to access the additional capabilities.

Explore the updated user types

Different levels of access ensure your team can use ArcGIS to collaborate efficiently. Start by considering who needs to map, analyse, and manage data. Then, empower users to securely contribute to your ArcGIS organisation.

Start mapping, analysing, and managing data

Create maps, develop apps, conduct analyses, and manage geospatial data with these user types.

Creator

Leverage essential capabilities for creating dynamic maps and sharing content with pre-built apps. Manage groups, members, and content for smooth collaboration. Empower your mobile workforce by assigning tasks and managing work assignments. The updated Creator merges with the GIS Professional Basic user type and now provides access to ArcGIS Pro Basic.

Professional

Access advanced editing and data management capabilities across ArcGIS. Create and configure utility networks and parcel fabrics to streamline operations. Professional replaces the GIS Professional Standard user type. It includes access to ArcGIS Pro Standard and everything in Creator.

Professional Plus

Create production-ready cartography and perform comprehensive analysis that scales to big data. Leverage machine learning and deep-learning models. Professional Plus replaces the GIS Professional Advanced user type. It now includes access to ArcGIS Pro Advanced, extensions, and everything in Professional.

Add collaborators

Users can contribute to your ArcGIS organisation from the office and the field with these options.

Mobile Worker

Securely receive work assignments and driving directions, communicate updates, and share location with focused field apps developed to connect the office to the field. Mobile Worker includes everything in the Contributor user type.

Contributor

Review and edit data in ArcGIS. Mark up and annotate maps. Explore and collaborate on projects using a variety of data, including building information modeling (BIM) data. Contributor includes everything in the Viewer user type.

Viewer

Securely view your organisation’s maps, apps, and dashboards to make better decisions and monitor key performance indicators (KPIs) and status updates.

Explore the 2023–2024 user types comparison matrix

Take a closer look at the user type updates, including what’s been added to each user type.

Frequently Asked Questions

License management & updates

Concurrent use licenses are unrelated to the user type updates.

Updating to ArcGIS Enterprise 11.4 is essential if you want to see the updated user types. If you renew your contract after June 12th, you will be quoted with the new user types. Although we cannot technically backport the new user types, you will receive the old user types with equivalent capabilities, apps, and extensions.

If you migrate to ArcGIS Enterprise 11.4, you will have the updated user types. However, specific details might vary case by case, so it is best to reach out to your account manager for precise information regarding your organization’s situation.

After June 12th, if you renew your contract, you will be quoted with the new user types, similar to the explanation in Question 2.

Yes, FlexLM will continue to be used for concurrent licenses until there are no more concurrent licenses available.

Concurrent licenses will not be sold anymore. We need to start transitioning to user types. Transition programs are available to help continue operations without significant impact. Please reach out to your account manager for assistance.

Typically, you need a user account to publish content in Portal or ArcGIS Online. In some cases, an ArcGIS public account (a free account for personal, non-commercial use) can be used.

Viewers and permissions

A viewer doesn’t need to be in your organization. You can share your content with people from other organizations.

Viewers will indeed remain free, but it is not yet entirely clear if there will be a limitation on the number. This information will follow later.

User roles and data management

File conversion and publishing

MXD files can be imported into ArcGIS Pro and converted within an APRX file. LYRX files in Pro are the equivalent of LYR files in Desktop. Users can import LYR files as LYRX files in Pro.

Cost implications

The effect of the migration regarding your licenses will be discussed directly with your account manager.

Your current concurrent licenses will remain, but you cannot buy new concurrent use licenses after June 12th.

We have some price examples but not all. The prices are very dependent on your configuration as a customer. In some cases, it’s straightforward, in others, it’s more complex due to the new options available. Therefore, it is best to review each case individually.

Yes, there will be a higher cost for Professional Plus user types as they include more capabilities. However, extensions can also be bought for the Professional user type, and depending on the customer’s situation, the price might be higher or lower.

Extensions like 3D Analyst and Spatial Analyst will be included in the Professional Plus user type, but they are also available as add-ons to the Professional user type.

Developer license and other questions

No, the current Professional Basic license will not have fewer capabilities. Both the Creator and the GIS Professional Basic user types will receive more functionality with the new updates. Note that there will be no more GIS Professional Basic user types.

There are changes coming to the ArcGIS Developer Subscription. It will become the ArcGIS Developer Bundle with a single level of license, which will be the current enterprise level, offering the most comprehensive capabilities.

Licenses valid until 23/05 should continue to work, and it is expected that the transition to the new user types will be managed without interruption.

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